Shipping policy

Secure Shipping

At Plantarix, all orders are shipped via a secure, tracked shipping service to ensure your product arrives safely.

Shipping costs are clearly displayed during the checkout process, before you finalize your order.

Order Processing

Orders are processed within approximately 2 to 4 business days of payment confirmation.

Once processed, your order will be prepared and handed over to the carrier.

Estimated Delivery Time

The estimated delivery time is 6 to 9 business days, depending on the destination country and the logistics provider.

These delivery times are estimates and do not guarantee a specific delivery date.

Order Tracking

Once your order has shipped, you will receive an email with the tracking number so you can check the shipment status at any time.

Additional Information

Delivery times may be affected by external factors beyond Plantarix's control, such as:

Recipient's location
Customs processes
Carrier delays
Local or international holidays

We are not responsible for delays caused by these external factors, although we will provide support at all times.

Shipping Address

It is the customer's responsibility to provide a correct and complete shipping address.

Plantarix is not responsible for orders delivered to incorrect addresses provided by the customer.

International Orders

International shipments may be subject to taxes, duties, or other additional charges depending on the destination country.

These costs are the customer's responsibility.